We recommend you arrive at least 15 minutes prior to your treatment, allowing you time to relax before your treat. Please understand that all treatments will finish on time, so the next guest is not inconvenienced.
Time is valuable to all our guests. Please respect this and give a minimum of 6 hours notice of cancellation of services. Failure to do so may incur a charge of 100% to your credit card.
Credit card details are required to secure all bookings over 60 min.
All ‘no shows’ will be charged at full price and gift vouchers will be void.
What To Bring
Just come in comfortable clothes. A robe, towels and slippers are supplied for the duration of your body treatments.
Our policy does require all clientele to wear underwear at all times during your treatment therefore disposable underpants (G-string) will be supplied if needed.
Please leave valuables at home or in the hotel safe.
While a basket is provided and all care will be taken, we regret we are not responsible for your valuables.
Everybody and anybody over the age of 13 can enjoy these special treats.
Please inform your therapist if you are pregnant or trying for a baby as we recommend pregnant women do NOT have some of the treatments.
Some of the essential oil combinations and the heat of the treatments may be detrimental to your baby.
To enjoy the ambience of the spa, please ensure all phones are either left at home or turned off.